Terms & Conditions                 

Your details

  1. When you register with my.mathmonkey.asia/mathbrainbybrainthink website, you will be required to choose a contact and email address. You are responsible for all sessions and transactions made using these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
  2. If any of your details change, such as your credit card billing address, you must inform us as soon as possible.
  3. Please see our Privacy Policy to understand how we collect and process your personal information through our website and services.

The contract between us

  • Any contract for purchases made through mathmonkey.asia website will be with Math Monkey (Malaysia) Sdn Bhd (711777­-M) whose registered office is situated at E-2-7, Plaza Damas, 60, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur, Malaysia

 

  • Math Monkey (Malaysia) Sdn Bhd (“MMM”) must receive payment of the whole of the price for the goods that you order before your order can be processed. Payment of the advertised price will be taken at the point of order. Charging your payment method does not mean that an order has been accepted by MMM. Once payment has been processed, MMM will confirm that your order has been received by sending an email to you at the email address you provide. The email will include your name, the order number and the total price charged.

 

  • You agree not to use the site for commercial or business purposes or to place orders which will be, or are being, sold on to a third party. If you are suspected of using the site in any of these ways, then we reserve the right to withdraw from any relevant contract(s) and cancel your order(s).

Your right of cancellation

  • If you are an individual and are not buying goods on behalf of a business, you can cancel your order without giving any reason within 14 days from the day on which you receive your book You must notify us of your cancellation. You can notify us through our contact form. 
  • You will be responsible for the cost of returning the item to us unless we delivered it to you in error or it is faulty. You must send the item back to us no later than 14 days from the day on which you notified us of your cancellation, by following the instructions we send you.

 

  • We will refund the price of the item no later than 30 days from the day on which we receive the item back from you or, if earlier, the day on which you provide evidence reasonably acceptable to us that you have sent the item back. We’ll refund the same means of payment as you used to make your purchase.

Availability of goods you order
If MMM has insufficient stock to deliver the book ordered by you, we will notify you as soon as possible and any sum debited by MMM from your payment method will be credited to your account and MMM will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. MMM will not be obliged to offer any additional compensation in this situation.

 

Promotional Terms and Conditions

Promotions apply to listed titles only, which are subject to change and availability.

We update our website as quickly as we can to minimise disappointment.

 

Delivery of goods to you
The MMM will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give MMM at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution centre.

Liability
This is as follows:

  • If the goods MMM delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, MMM shall have no liability to you unless you notify MMM in writing at MMM contact address of the problem within ten working days of the delivery of goods in question.
  • If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you MMM shall have no liability to you unless you notify in writing at MMM contact address of the problem within 40 days of the date on which the goods were dispatched to you.
  • If you notify a problem to MMM under this condition, MMM only obligation will be, at its option, to make good any shortage or non-delivery; to replace or to refund to you the amount paid by you for the goods in question to the original method of payment.

Force Majeure
MMM shall have no liability to you for any failure to deliver the book you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

 

Complaints
MMM operates a complaint handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please email us book.complaint@mathmonkey.asia

 

Disclaimer
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. MMM shall not be responsible for any detrimental reliance you place on this website or its contents.

MMM is providing this site and its contents (including any downloadable data or software) on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, MMM makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components. The information contained in this site may contain technical inaccuracies or typographical errors. Neither MMM nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Hyperlinks
Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of MMM.

 

Copyright notice

All design, text, graphics and the selection or arrangement thereof are the copyright of MMM, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with MMM or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of MMM is strictly prohibited.

 

Trademarks
All other trademarks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by MMM in respect of the use of its or any such other trademarks, product names, titles or logos and such use may constitute an infringement of the holder’s rights.